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APRIL 10TH, 2008

Hacked? Np! SE will ignore you.

Completely disgusted.
It’s definitely not new that Squarenix fails in the support department, but, like in real life, you just leave things behind till they directly hurt you.

My friend Hellday got hacked.
He was meriting yesterday with some Linkshell friends, and then he DC’s. No one worries, because like me he got some shitty connection that makes him R0 and disconnect from server sometimes. But the truth was totally a different thing.
Now, this fucker sold all his stuff already, including a low price Novio and Herald’s Gaiters. Check Ragsa. Looks like other characters named “Ragx” are connected to him as well.
Now the character Hellday became a Megalobugard farmer. What-the-fuck-ever.

Of course we all tried/successfully contacted GMs, but their reply is something……..something that makes me wonder if they really deserved to be paid.
First, GM lied to us, saying they froze HD account, which it is/was absolutely not true since he’s actually farming tusks like I said before. As SMN/THF, cool.
Why the fuck he’s not still in jail, despite all the calls and the GM talk HD himself had in Help Desk.
Hope everything will turn out fine using original FFXI reg codes, and getting his account back. Getting some stuff back wouldn’t be a problem, that’s what a Linkshell is for I guess.

I’m just utterly disappointed about SE’ way to work. Seriously. other games with UNPAID GMs (like EU Ragnarok Online, where I worked before) have a better support system, where player are actually assisted for real.

And I bet, if Hellday was Japanese he would have got everything back already. Yeah, they’re racist and proved that before.

13 Comments

By Kahlan , 10 April 2008 @ 14:56, Thursday

Thats complete BS, I can’t believe they lied to you like that and that they aren’t even helping your friend. Thats so stupid!
By Calaera , 10 April 2008 @ 17:27, Thursday

>_<; Man, that is so f’ed up. It almost reminds me of iRO (their support or lack thereof) when I was playing in early 2000. I hope things work out for your friend though, because that is just really messed up to get your account hacked and then get such lame service from the people you are trying to get help from. :\
By Sakurakun , 11 April 2008 @ 17:15, Friday

sorry for your fwen >_< ..any idea what might have caused the hack? Website visited recently and all? stuff d/l?
By Falcio , 11 April 2008 @ 18:45, Friday

It is sad but true, SE lol’s at us all. Once your Lv.2 they know your hooked. I had a friend, got hacked, sad sad truth was…my firend just hit lv. 17. BTW if word of mouth here on Carbuncle is that the RMT sites, yes the very sites you pay to get gill, are the one’s hacking people.

Ironic, so lemme say it again, you pay them to hack you, thats what it breaks down to.

Also, more word of mouth goes that they, RMT, monitor other sites such as Alla, ffxiWIKI, and ffxiAH. I don’t know how much of this is true, but I have thought of an Idea I shall share with even more of my fellow FFXI players.

When you log onto FFXI, there are 2 PW’s you use, the 2nd one is required to be 11 character (or something funky like that) so what you do, because the 1st one is only 6+, make a 6 figure PW for first one and 11+ digit PW for 2nd one. Use your 6 figure as your pw for everything and if they get that, so what, they cant change your 2nd PW.

Any who, sorry for the long post, I’ll wrap it up, hope your friend gets his stuff back. Maybee SE will pull their heads outa their own ass’s one day.
By Hellday , 11 April 2008 @ 18:48, Friday

SE are not helping, service centre are not helping, in Game GM are not help
all what they are doing is “WE R INVISTIGATING HELLO” i have to stare at the screen of my friend and watch myself farming shit 24/7 in the same zone, untill the end of month where i’ll get banned for using 3rd party tools, flee’ing everywhere, warping with using spells …
By Nelle , 11 April 2008 @ 22:11, Friday

My heart goes out to you, Hell; it really does. :(. I really hope you get him back.
By Maiev , 11 April 2008 @ 23:21, Friday

Yet when I ask people…
“Are you going to play the next SE MMO”, everyone just say yea :3
Its cool i mean.. they make good games but the backend service is complete crap, and I think people need to consider that cuz… sometime in life you’ll need that service and when it isn’t there.. its jus messed up.
By Jowah , 21 April 2008 @ 9:51, Monday

And yeah, after all this time he’s still waiting some words from SE.
Fuck that <.
By Narriman , 23 April 2008 @ 22:01, Wednesday

http://www.playonline.com/ff11eu/rule/uacs01.html
let’s hope it helps? somehow, I doubt it.

(Ps <3 Cutaru)
By etherealdk , 1 January 1970 @ 0:00, Thursday

Happened to a friend of mine also on Bismarck, he lost his character last year around the time where people got hit by that virus and keylogger stuff, I think it was in december or so. I know he got his character back not long ago (he hasn't been online though to play), since he could prove that it was ign doing stuff, I don't remember the exact details, but he could see it on his bank account or something. Of course most of his stuff is gone by now. SE's support system is really bad =/ I had another friend who plays on ps2 who got banned for hacking? And you can't hack in ff11 on ps2, so he is waiting for them to get his character back again and they told him they needed 3-6 months, and I think the time is almost up and he hasn't gotten his char yet. =/

If I got hacked, I don't know, if I would want to return to the game again.

I am sorry about your friend Hellday =(
By zidiane , 1 January 1970 @ 0:00, Thursday

If hellday called SE support w/ the ff codes, they should of cut the account off Asap.
FF GM's are like useless, Unless someone is mpking jp's or hacking them. I dont mean to be racist but i've seen it all too often.
When they say frozen, i think thats any payments to the account, which is lol, why would you do that if people are saying its hacked. You would suspend the account so no one could log in.
By slautmanodin , 1 January 1970 @ 0:00, Thursday

I lost all faith in SE years ago. A few years ago I was at an HNM camp with my linkshell and a JP member of the shell gave me some stuff to use for my BRD since he was on a different job. The items were a royal cloak and the HQ BRD JSE hands. The server crashed and came back up minutes later. When I logged back on the items he traded me were no longer in my possession and he didn't have them either, I was wearing the exact gear I was wearing when I entered the zone. I sent in GM calls several times to try and get his items back and they told me everytime there was nothing they could do.. I mean wtf, the server crash and item loss was completely their fault, yet they still didn't even attempt to get the items back. I know the loss of these doesn't seem so bad now with prices being crap, but back them these items were a total of around 13-15M. I honestly was surprised that they didn't try harder considering the one who lost the items was JP and he also made GM calls. SE is totally useless when it comes to customer satisfaction. Makes me wonder why so many people still play the game, including myself lol. Anyway, not exactly the same situation, but still relevant.

Hacked? Np! SE will ignore you.

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