It’s definitely not new that Squarenix fails in the support department, but, like in real life, you just leave things behind till they directly hurt you.
My friend Hellday got hacked.
He was meriting yesterday with some Linkshell friends, and then he DC’s. No one worries, because like me he got some shitty connection that makes him R0 and disconnect from server sometimes. But the truth was totally a different thing.
Now, this fucker sold all his stuff already, including a low price Novio and Herald’s Gaiters. Check Ragsa. Looks like other characters named “Ragx” are connected to him as well.
Now the character Hellday became a Megalobugard farmer. What-the-fuck-ever.
Of course we all tried/successfully contacted GMs, but their reply is something……..something that makes me wonder if they really deserved to be paid.
First, GM lied to us, saying they froze HD account, which it is/was absolutely not true since he’s actually farming tusks like I said before. As SMN/THF, cool.
Why the fuck he’s not still in jail, despite all the calls and the GM talk HD himself had in Help Desk.
Hope everything will turn out fine using original FFXI reg codes, and getting his account back. Getting some stuff back wouldn’t be a problem, that’s what a Linkshell is for I guess.
I’m just utterly disappointed about SE’ way to work. Seriously. other games with UNPAID GMs (like EU Ragnarok Online, where I worked before) have a better support system, where player are actually assisted for real.
And I bet, if Hellday was Japanese he would have got everything back already. Yeah, they’re racist and proved that before.